Question 1

What is the best time to go for a helicopter ride?

Accepted Answer

The golden hour varies depending on preferences and what you wish to experience. Mornings are usually clear and provide the best opportunity for photography while afternoons reveal the beautiful sceneries.

Question 2

What happens if I am late for my helicopter ride?

Accepted Answer

If you are late for a helicopter ride, you may miss your flight and won’t get refunded or rescheduled. It is always advisable you keep to time or communicate with the customer support team about any issues.

Question 3

Can I take a tour if I am pregnant?

Accepted Answer

Women up to 32 weeks have to provide a doctor’s certificate allowing them to fly.

Question 4

What should I know about helicopter rides in Dubai?

Accepted Answer

Wear comfortable clothes that allow for easy movement. Put on sunglasses and bring your sunscreen, especially for scenic tours. Avoid loose items like scarves, hats or jewelry that could get caught in the wind.

Question 5

Can I go on a flight if I am afraid of flying, heights, or enclosed spaces?

Accepted Answer

Yes, you can take a flight if you are afraid of flying, heights, or enclosed spaces. You can consider seeking support from a therapist who specializes in phobias before your flight. Also, our team ensure full security of the passengers at all times.

Question 6

What do I do if I need to cancel my flight?

Accepted Answer

Contact the customer service team and inform them you wish to cancel your flight, and they will provide you with the necessary assistance.

Question 7

What kind of meal can I eat before a helicopter ride?

Accepted Answer

Eat a light meal and be well hydrated before your flight. Avoid drinking alcoholic beverages or eating too much before getting on the helicopter.

Question 8

What is the minimum age that can go on a helicopter tour in Dubai?

Accepted Answer

The minimum age for a helicopter tour in Dubai is 2 years. All guests under 18 must be accompanied by a parent or guardian.

Question 9

What happens if there is bad weather or poor visibility?

Accepted Answer

In the case of poor weather conditions or visibility issues, we may need to cancel the flight. But we do monitor the weather closely and will keep you informed of any changes prior to the scheduled flight.

Question 10

Can I carry luggage in helicopter? If so, then how much can I carry?

Accepted Answer

The amount of luggage you can bring on a helicopter tour depends on the aircraft,and the number of passengers. So, make the necessary findings before deciding on what to bring along. Contact our customer support for further details.

Sort By:

Help & Support

Hello! How can we help you?

Call us

Chat with our AI

Account Verification

Account Verification

Sort By:

Hello! How can we help you?

Call us

Chat with our AI