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May 23, 2025

A Lifesaver’s Guide - Emergency Numbers in the UAE

7 min read

Whether you're lounging in the sun at Jumeirah Beach, negotiating souks in Deira, or simply getting on with your everyday life, having the right emergency numbers UAE could be a lifesaver. Emergencies have a nasty habit of turning up when you least expect them — and when they do, being able to dial the right numbers at your fingertips is a lifesaver.

Therefore, whether you are a long-term resident, a new expat, or a tourist to this wonderful country, now is the time to acquire the emergency numbers UAE. From dialing the fire service to calling an ambulance in Dubai, here's your easy, step-by-step guide to being prepared and safe.

Why Emergency Numbers Matter

The UAE is amongst the safest nations on the planet, due to its robust security apparatus and speedy emergency services. Yet, life is uncontrollable. A surprise medical scare, fire incident, or even an electrical blackout in a sandstorm can spiral out of control in no time. That's why having the correct emergency number UAE, and knowing when to call it, is vital.

emergency numbers uae

Here's how it works.

Priority Emergency Numbers UAE Residents and Visitors Should Know

1) 999 – Police

It's the default UAE police emergency number to report any immediate police incidents. If it's a crime in progress, a road accident, or a general safety concern, call 999 immediately.

2) 997 – Fire Department

Need to report a fire? Call the UAE residents' go-to fire emergency number UAE: 997 UAE. In Dubai, they operate this one through the Dubai Civil Defence — so if someone mentions "997 Dubai," now you know what they mean.

Call this number for:

  • Building or vehicle fires
  • Gas explosions or leaks
  • Chemical emergencies

3) 998 – Ambulance Services

For medical emergencies, dial the ambulance number UAE residents have been using: 998. In case you are in Dubai, this number also provides a call connection with the ambulance number Dubai services, with trained paramedics reaching you immediately.

When to make a call:

  • Heart attacks or strokes
  • Severe injuries
  • Sudden collapse or trouble breathing

4) 991 – Electricity Emergency

Had a blackout, short circuit, or general electrical hazard? The 991 emergency number puts you through to DEWA (Dubai Electricity and Water Authority) and other Emirates-based utilities.

5) 992 – Water Emergency

This is the number for water supply issues or emergencies, like leaks or low supply.

6) 996 – Coast Guard

Marine emergencies — consider boat accidents or a person in peril on the sea — call 996.

7) 993 – Municipality Emergencies

Sanitation and public health problems? This line connects you to your local municipality to address pest infestations, disposal issues, or general environmental dangers.

8) 995 – Search and Rescue

Require search and rescue assistance for desert rescues, mountain mishaps, or isolated areas? Dial 995.

9) 800 342 – Non-Emergency Medical Advice

Require information about non-emergency medical concerns? This free-of-charge hotline connects you to specialist advice and general healthcare facts.

When to Use Each UAE Emergency Number

Knowing what to anticipate allows you to react properly. This is the way to select:

  • Medical Emergency: 998 (or 999 if life is in danger)

  • Fire or Hazardous Leaks: 997 (fire number, UAE-wide)

  • Criminal Activity or Accidents: 999

  • Electricity/Water Malfunctions: 991 or 992, respectively

  • Maritime Distress: 996

  • Minor Health Inquiries: 800-342

What To Anticipate When You Call?

You can anticipate being answered by an operator who will:

  • Request your emergency
  • Ask for your exact location
  • Give you directions on how to keep safe
  • Send assistance as required

Emergency operators usually speak multiple languages, including English, so don’t worry if Arabic isn’t your first language.

Tips for Emergency Situations in the UAE

  • Stay calm and speak clearly.
  • Know your exact location — landmarks help.
  • Don’t hang up until told to.
  • Teach children and elderly family members how and when to call.
  • Save the numbers on your phone — but also keep a written copy at home.

991 emergency number

Be Alert, Be Safe

Dubai and the UAE are world-famous for safety and rapid response to emergencies, but readiness is your best defense. Copy these UAE emergency numbers and make sure your family knows them by heart. Whether it's the ambulance number Dubai, the 997 UAE firefighting department, or the 991 emergency number for electricity, remembering the numbers could save lives.

Don't wait until something goes wrong — invest five minutes today in saving these numbers. Peace of mind starts with knowledge.